Terms of service

Terms of Service 1. **Introduction** Welcome to Vibak Testing, your reliable partner for DNA and drug testing services located in Portsmouth, England, United Kingdom. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your use of our services and our website. Please read them carefully. 2. **Services Offered** Vibak Testing provides a range of testing services including DNA analysis and drug testing. We strive to ensure accuracy and confidentiality in all our processes, adhering strictly to regulatory requirements and ethical standards. 3. **Use of Our Services** When you engage with our services, you agree to provide accurate and complete information as required for efficient processing and reliable results. Misrepresentation or falsification of information may result in disqualification from using our services. 4. **Confidentiality and Data Protection** We are committed to protecting your privacy and personal data in compliance with the UK's Data Protection Act 2018 and the General Data Protection Regulation (GDPR). All personal information collected is handled with the utmost care and confidentiality. 5. **Limitation of Liability** While we aim to deliver accurate results in a timely manner, Vibak Testing will not be held liable for any indirect or consequential losses arising from your use of our services or results processing delays beyond our reasonable control. 6. **Amendments** We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website or services after modifications confirms acceptance of the revised terms. 7. **Contact Information** For further inquiries regarding these Terms of Service, please contact us through our website's "Contact Us" page or via the provided customer support number. Our dedicated team is ready to assist you with any questions or concerns.